Frequently Asked Questions
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Yes, Friday and Saturday. The rest of the week it’s 7am to 11pm Sunday through Wednesday, and 7am to midnight on Thursday.
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Yes. It’s past security, near Gate 24, open daily 4:30am to 8pm. The full menu isn’t available there.
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Yes. There’s a Vegan Shake ($10.49, oat milk and frozen banana base, though lemon-lime, pina colada, mint chocolate chip, nutella, and butterscotch aren’t available vegan), plus a full plant-based substitution list: Beyond “chicken” ($2.49), Beyond “sausage” ($2.49), Beyond “meat” patty ($2.99), vegan “cheese” ($2.49), vegan “eggs” ($2.99), and free oat milk for coffee or tea. There’s a Vegan Breakfast Burrito (vegan egg, vegan sausage, vegan cheese, guacamole, refried beans, black beans, salsa) and a Beyond Meat Burger. Burgers, wraps, wings, chicken fingers, and nachos can all be made with Beyond “chicken” or a vegan substitute. The kitchen isn’t dedicated vegetarian or vegan, so food may contain traces of common allergens including nuts, wheat, milk, egg, soy, fish, and shellfish.
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Yes, through Uber Eats and DoorDash at every location. Carleton Place is also on Valley Eats.
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1986, starting with one location in the ByWard Market.
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Five: ByWard Market, Elgin Street, Kanata, and Carleton Place, plus a limited-menu spot at the Ottawa airport.
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Yes, for ages 10 and under. Breakfast is served until noon, $12.49 with juice or milk, choice of Humpty Dumpty (one egg any style, bacon, toast, home fries), Chloe’s Pancakes, Ted’s French Toast, or Charlie’s Waffles. Lunch and dinner is $14.49 with a beverage and ice cream included, choice of burger, pogo, chicken nuggets, hot dog, grilled cheese sandwich, or macaroni and cheese, with a side of fries, soup, caesar salad, chef’s salad, or veggies.
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Yes, for ages 65 and up, with two options. Senior breakfast is $14.99, no substitutions, includes coffee, tea, or a small juice, and you can choose a one-egg cheese omelette with home fries and toast, a one-egg breakfast with a choice of bacon, sausage, ham, smoked meat, turkey bacon, cottage cheese, or fresh fruit, a one-egg benedict with back bacon and hollandaise, sourdough French toast, or pancakes (plain, blueberry, banana, or chocolate chip). Senior lunch and dinner is $16.99, also no substitutions, and includes dessert (brownie or a scoop of ice cream). Choices are soup and a salad (Greek, Caesar, or garden), a hamburger with a side (fries, soup, or garden salad), a cheeseburger with a side, chicken fingers and fries, a half sandwich with soup (grilled cheese, western, or BLT), or a hot hamburger sandwich and fries topped with mushrooms, onions, and gravy.
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ByWard Market takes reservations online through Toast, there’s a “book a table” button on the homepage that gets you there. The other locations take reservations mainly for larger groups, call ahead to arrange it.
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Yes, for parties of 6 or more, at any location. There’s no private room, groups are seated in the regular dining area at the big booths. Call in your group’s menu choices at least 24 hours ahead. Service is available in English and French, and dietary restrictions can be accommodated on request. For groups of 15 or more, a student menu (ages 10 and under) is available with pre-order. Groups smaller than 6 can just walk in.
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Yes, digital gift cards, and they can be used at any location.
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Burnbrae Farms.
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Depends on the location. ByWard Market: parking garage across the street at 34 Clarence Street, plus street-side parking free up to 4 hours with a valid accessible permit, November through March. Elgin Street: street-side parking free up to 4 hours with a valid accessible permit, and the ONE60 Elgin garage nearby (entrances on Nepean Street and Gloucester Street). Kanata: parking lot right outside the restaurant. Carleton Place: parking lot right outside the restaurant. Ottawa Airport: airport parkade with direct access to the pedestrian walkways to the elevator lobbies.
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Varies by location, each location page has its own accessibility details rather than one shared page. ByWard Market: main entrance has three steps and no automatic door, no washroom at ground level (the adjacent Zak’s Cantina and the ByWard Market Square building both have accessible washrooms), patio accessible by ramp (April to October). Elgin Street: small incline ramp at the entrance, no automatic door, accessible washroom on site though the door has no automatic opener, staff can assist if you call ahead. Kanata: fully accessible entrance with an automatic door button, movable tables available on request. Carleton Place: fully accessible entrance with an automatic door button, ambulatory washroom with a push button. Ottawa Airport: universal washrooms nearby with adult-size change tables, elevators and designated seating available, service animals permitted per airport policy.